Privacy Policy

Your Privacy Matters at Luz.com.pk

At Luz.com.pk, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

• Personal Details: Name, email address, phone number, and shipping/billing address.
• Payment Information: Securely processed through encrypted channels.
• Cookies: To enhance your browsing experience and improve our website’s functionality.

2. How We Use Your Information

• To process orders and ensure timely delivery.
• To communicate important updates, offers, and promotions (with your consent).
• To improve our services and resolve customer support queries.

3. Data Security

• We use industry-standard measures to protect your data from unauthorized access.
• Sensitive information, such as payment details, is processed securely.

4. Sharing Information

• We do not sell, rent, or trade your personal information to third parties.
• Data may be shared with trusted partners for order fulfillment or marketing purposes, under strict confidentiality agreements.

5. Your Rights

• Access, update, or delete your personal data at any time by contacting us at info@luz.com.pk.